The Business Card Shoppe’s Terms and Conditions:
LEGAL CLAIM
NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS
WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO
NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS
WEB-SITE. THE BUSINESS
CARD
SHOPPE RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS
AND
CONDITIONS WITHOUT ANY NOTICE.
ORDER APPROVAL
Customer is fully responsible for final proof and layout approval prior to the
printing process.
COLOR PROOFING & MATCHING
The Business Card Shoppe is not liable for color matching or ink density on
screen proofs approved by the customers. Screen proofs will predict design
layout, text accuracy, image proportion and placement, but not color or density.
The Business Card Shoppe will try it's best to match the gradient density of
each color ,
The Business Card Shoppe is not liable for the final appearance of
a color.
Important : Gang-run printing is multiple (and different) customer jobs combined on a
large print sheet, and run at the same time. For example, we layout 65 different
customer business cards and postcards on one gang-run sheet, and run the sheet
1000 times to get 65 sets of 1000 cards . Each card set is a different card.
This process allows us to spread the expensive initial setup cost of running a
full-color, offset job among 65 customers.
Application of UV Coating may effect or change the appearance of the printed
colors.The Business Card Shoppe is not liable for the final color appearance of
a UV product/s.
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is "uncoated",
we recommend you not use colors with high color density. By this we mean dark
colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into
the paper if their color values are too high. For best results, use light
colors.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. The Business
Card Shoppe is not responsible for any color shift that occurs in conversions
from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK
color mode. The Business Card Shoppe is not responsible for images printed as
fuzzy, distorted or pixilated due to customer provided artwork.
CUSTOMER CONTENT
You understand that all information, data, text, photographs, graphics, messages
or other materials ("Content") are the sole responsibility of the person from
which such Content originated. This means that you, and not The Business Card
ShoPPe, are entirely responsible for all Content that you use from The Business
Card ShoPPe Gallery or send, upload, post or transmit via the Service.
Recognizing the global nature of the Internet, you agree to comply with all
local rules regarding online conduct and acceptable Content. You agree to not
use the Service to send, upload, post or otherwise transmit any Content that
contains (i) child pornography or anything indecent, obscene, lewd, lascivious,
filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure
the personal property or reputation of another person, a threat to accuse any
person of a crime, a threat to inform another that a person has violated any law
of the United States, or a threat of blackmail; (iii) any matter advocating or
urging treason, insurrection, or forcible resistance to any law of the United
States; (iv) any defamatory remarks directed at any other person or company; or
(v) any content that infringes the intellectual property rights or other
proprietary rights of The Business Card Shoppe or any third party. The Business
Card ShoPPe does not control the Content posted by Customers and does not
guarantee the accuracy, integrity or quality of the Content. Under no
circumstances will The Business Card Shoppe be liable to you in any way for any
Content you may be exposed to that you may find offensive, indecent or
objectionable. Products and services, are provided for your personal use only.
You agree to abide by these terms of service and not to use these products and
services or related messages for any unsolicited or unauthorized advertising,
promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes,"
or any other form of solicitation.
You acknowledge that The Business Card Shoppe does not pre-screen Content, but that The Business Card Shoppe and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that The Business Card Shoppe may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of The Business Card Shoppe, its users and the public.
ORDER CANCELLATION
The Business Card Shoppe will be happy to help you cancel your order prior to
Approval. However, orders may be eligible for cancellation upon request via
email. Our Customer Service Team will inform you of any cancellation charges
depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or
administrative fees (credit cards fees, etc.) will be subtracted from your
refund. Minimum is $15 ( 15%-30% of total transaction )
Once the order has been placed successfully, No Refunds are issued for the Logo,
and Graphic design services.
RETURNS
AND
REFUNDS
Since each order is unique to each customer and has no re-sale value, All Sales
Are Final. If we verify that we made an error, we will re-print the order. No
Refunds or Credit.
Customer must notify The Business Card Shoppe within 6 business days of order
acceptance to notify any defects discovered in the ordered product. In order to
receive replacement Customer must return 100% of the received product within 15
days (on their own expense) from the time when the ordered product delivery was
taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT
REFUNDABLE, including for those orders that are returned for any reason. All
orders that are being returned must be shipped by customer's own expense.
ORDER SHIPPING
AND
DELIVERY
The Business Card Shoppe will always act to make sure that any production
difficulties do not delay delivery schedules. In no case shall The Business Card
ShoPPe be liable for any consequential or damages resulting from any delay in
shipment or delivery.
All The Business Card Shoppe customers agree not to hold The Business Card
ShoPPe liable for delays in shipments caused by weather conditions, shipping
company delays, international customs issues or any other circumstances beyond
The Business Card Shoppe's direct control. The Business Card Shoppe shipment and
delivery dates are calculated based upon estimates provided by our suppliers.
The Business Card Shoppe will always act to make sure that delivery schedules
are met. However, unexpected equipment failure, malfunction and or technical
problems may delay the printing process. In case of delay caused by technical
difficulty, rush charges/fees will be refunded or waived where applicable.
However, technical difficulty will not be the grounds for order cancellation.
Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and
can only be done after 30 days from package shipment. The Business Card Shoppe
is not responsible for 3rd party shipping errors, omissions or damaged
shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in
submitting the proper shipping address,The Business Card Shoppe will reship the
package with corrected address and charge an additional shipping fee for the
shipment.
MAILING SERVICES
Multiple mailing can be held in house for no more then 2 months.
CREDIT
CARD
CHARGES
Order exceeding $200 or greater may require an authorization form and copy of
credit card and Driving license.. (A valid photo I.D)